Shipping policy

SHIPPING POLICY

Last updated: July 20, 2026

Order Processing Times

We work to process and ship orders as quickly as possible. Most in-stock items are processed and shipped within 1 business day, with many orders shipping the same day or the following day.

Processing times may vary depending on:

  • Order volume

  • Product availability

  • Manufacturing or production time

  • Custom or made-to-order items

  • Weekends, holidays, or other circumstances

Some products may require additional time before shipment. If an item requires a longer processing time, the estimated timeframe will be provided on the product page or communicated after purchase.

Shipping Delays

While we do our best to ship orders quickly, occasional delays may occur due to:

  • High order volume

  • Personal or business scheduling conflicts

  • Carrier delays

  • Weather conditions

  • Holidays

  • Other circumstances outside of our control

A delay of an additional business day or two may occasionally occur. These delays do not qualify for refunds or cancellations unless otherwise required by applicable law.

Tracking Information

Once your order has been shipped, tracking information will be provided when available. Customers are responsible for monitoring their tracking information and ensuring the shipping address provided during checkout is correct.

Incorrect Addresses

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for packages delivered to an incorrect address due to customer-provided information.

If an order is returned to us because of an incorrect address, additional shipping costs may be required before the package can be reshipped.

Lost, Stolen, or Damaged Packages

Once an order has been shipped and transferred to the shipping carrier, delivery is handled by the carrier. We are not responsible for packages that are lost, stolen, delayed, or damaged after shipment.

If your package arrives damaged, please contact us with photos and your order information so we can review the situation.

Order Acceptance

By placing an order, you acknowledge that processing times may vary and that shipping estimates are not guaranteed delivery dates. We will always make reasonable efforts to process and ship orders as quickly as possible.

Thank you for supporting our store.