CONTACT INFORMATION POLICY

Last updated: July 20, 2026

Contacting Us

If you have any questions, concerns, order issues, or need assistance with a product, please contact us through the contact information provided on our website.

When contacting us regarding an order, please include:

• Your full name

• Order number

• A description of your question or issue

• Any relevant photos or videos that help explain the situation

Providing complete information allows us to review your request and provide a faster response.

Customer Support

We aim to respond to customer inquiries as quickly as possible. Response times may vary depending on order volume, weekends, holidays, and other circumstances.

Product Questions

Customers are encouraged to contact us before purchasing if they have questions regarding:

• Product compatibility

• Installation

• Intended use

• Product specifications

• Any other concerns about whether a product is suitable for their needs

Customers are responsible for reviewing all product descriptions, specifications, warnings, and disclaimers before purchasing.

Order Issues

If there is an issue with your order, including damaged, defective, or incorrect items, please contact us within the timeframe stated in our Refund & Return Policy and provide the required information for review.

Business Information

For business inquiries, partnerships, or other requests, please contact us at floworks0@gmail.com

Thank you for choosing our store. We appreciate your support and are committed to providing quality products and customer service.